Saudra Lehman

Written By: Saudra Lehman

Published: 27 Jun 2025

34 Facts About WestJet

WestJet is a Canadian airline that has captured the hearts of travelers since its inception. Founded in 1996, this airline has grown from a small regional carrier to one of the largest airlines in Canada. But what makes WestJet so special? Is it their commitment to customer service, their extensive route network, or their innovative approach to air travel? In this blog post, we'll dive into 34 fascinating facts about WestJet that will give you a deeper understanding of this remarkable airline. Whether you're a frequent flyer or just curious about aviation, these facts will surely pique your interest and maybe even inspire your next trip.

Table of Contents

34 Facts About WestJet

WestJet, a major Canadian airline, has an interesting history and many unique aspects. Let's dive into some fascinating facts about this airline.

Origins and Growth

WestJet's beginnings and expansion are quite remarkable. Here are some key points about its origins and growth.

  1. Founded in 1996: WestJet started operations in 1996 with just three aircraft and five destinations.
  2. Calgary Headquarters: The airline's main office is located in Calgary, Alberta.
  3. Low-Cost Carrier: Initially, WestJet was a low-cost carrier, aiming to provide affordable air travel for Canadians.
  4. Rapid Expansion: By 2000, WestJet had expanded to 18 destinations across Canada.
  5. Public Company: WestJet went public in 1999, listing its shares on the Toronto Stock Exchange.

Fleet and Destinations

WestJet's fleet and the destinations it serves have grown significantly over the years.

  1. Boeing 737: The airline primarily uses Boeing 737 aircraft for its operations.
  2. Wide-Body Aircraft: In 2015, WestJet introduced its first wide-body aircraft, the Boeing 767.
  3. Over 100 Destinations: WestJet now flies to more than 100 destinations in North America, Central America, the Caribbean, and Europe.
  4. WestJet Encore: Launched in 2013, WestJet Encore operates regional flights using Bombardier Q400 aircraft.
  5. WestJet Link: In 2018, WestJet Link was introduced to connect smaller communities to WestJet's network.

Customer Experience

WestJet is known for its customer service and unique approach to passenger experience.

  1. Friendly Service: The airline prides itself on offering friendly and approachable service.
  2. No Middle Seats: During the COVID-19 pandemic, WestJet temporarily blocked middle seats to ensure passenger safety.
  3. WestJet Rewards: The airline offers a loyalty program called WestJet Rewards, where passengers can earn WestJet dollars.
  4. In-Flight Entertainment: WestJet provides in-flight entertainment through its WestJet Connect system, offering movies, TV shows, and live TV.
  5. Premium Service: WestJet offers a premium cabin with extra legroom, priority boarding, and enhanced meal options.

Community and Culture

WestJet has a strong sense of community and a unique corporate culture.

  1. Employee Ownership: WestJet employees own a significant portion of the company through an employee share purchase plan.
  2. WestJet Cares for Kids: The airline supports various children's charities through its WestJet Cares for Kids program.
  3. WestJetters: Employees are affectionately known as WestJetters, reflecting the company's family-like culture.
  4. Christmas Miracle: WestJet is famous for its annual Christmas Miracle videos, where they surprise passengers with gifts and experiences.
  5. Corporate Social Responsibility: The airline is committed to sustainability and reducing its environmental impact.

Innovations and Achievements

WestJet has achieved several milestones and introduced various innovations in the aviation industry.

  1. First Canadian Airline with Live TV: WestJet was the first Canadian airline to offer live TV on its flights.
  2. Boeing 787 Dreamliner: In 2019, WestJet introduced the Boeing 787 Dreamliner to its fleet, offering long-haul international flights.
  3. Skytrax Awards: WestJet has received multiple Skytrax awards, recognizing its service and performance.
  4. WestJet Vacations: The airline offers vacation packages through its WestJet Vacations division.
  5. Partnerships: WestJet has codeshare agreements with several international airlines, expanding its global reach.

Challenges and Resilience

Like any major airline, WestJet has faced challenges but has shown resilience in overcoming them.

  1. 2009 Recession: The airline navigated the 2009 economic recession by maintaining a focus on cost control and customer service.
  2. Pilot Strike: In 2018, WestJet pilots voted to strike, but a last-minute agreement was reached, avoiding disruptions.
  3. COVID-19 Pandemic: The pandemic severely impacted WestJet, leading to temporary layoffs and reduced flight schedules.
  4. Recovery Efforts: Despite the challenges, WestJet has been working on recovery plans, including expanding its route network and fleet.

Future Prospects

WestJet continues to look forward, planning for future growth and improvements.

  1. Swoop: In 2018, WestJet launched Swoop, an ultra-low-cost carrier aimed at budget-conscious travelers.
  2. Sustainability Goals: The airline has set ambitious sustainability goals, including reducing carbon emissions and investing in more fuel-efficient aircraft.
  3. Digital Transformation: WestJet is investing in digital technologies to enhance the customer experience and streamline operations.
  4. New Routes: The airline continues to explore new routes and destinations to expand its network.
  5. Customer-Centric Approach: WestJet remains committed to putting customers first, ensuring a positive travel experience for all passengers.

Final Thoughts on WestJet

WestJet's story is full of interesting facts that highlight its growth and impact on the aviation industry. From its humble beginnings in 1996 with just three planes, it has grown into one of Canada's largest airlines. WestJet's commitment to customer service, innovation, and community involvement sets it apart. Whether it's their unique boarding music or their dedication to sustainability, WestJet continues to make waves. Their fleet expansion, international routes, and partnerships with other airlines show their ambition. WestJet's employee-owned model also fosters a unique company culture. These facts about WestJet reveal a company that's not just about flying people from point A to B but about creating memorable experiences. Next time you board a WestJet flight, you'll know a bit more about the airline's fascinating journey. Safe travels!

Was this page helpful?

Our Commitment to Credible Facts

Our commitment to delivering trustworthy and engaging content is at the heart of what we do. Each fact on our site is contributed by real users like you, bringing a wealth of diverse insights and information. To ensure the highest standards of accuracy and reliability, our dedicated editors meticulously review each submission. This process guarantees that the facts we share are not only fascinating but also credible. Trust in our commitment to quality and authenticity as you explore and learn with us.